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Prefatory
Cover
Title Pages
Acknowledgements
Index
(not in the printed book)
Introduction
Ideas in Practice
100 Years of
Experience: Priceless
Diversification Benefits Farm Workers and the Farm Business
Investment in Communication Pays Quick Dividends
Workplace Program Enhances Orchard Operation and Personal Lives
Taking over the Family Farm: The Great Divide
Respect Plus Open Communication Makes a Winning Combination
Chapter 1. Roles
and Responsibilities of an Agricultural Employer
Roles and Responsibilities of an Agricultural
Employer
Need to Be a Manager
*
Functions of Management
*
Types of Activity in Managerial Roles
Managers’ Theories
Recognizing and Managing Risks
Managing for Compliance and Beyond
Essentials for the Manager
Getting up and Keeping up as a Manager of People
Chapter 2.
Organizational Planning
Organizational Planning
Taking Stock
The Mission Statement
Goals as Targets for Success
Setting Goals
*
Examples of Goals in Agriculture
Organizational Structure
Agricultural Jobs
Applying Ergonomic Principles
Assessing Needs for Labor and the Current Workforce
Assessing Managerial Capacity
Family Business Points
Operating within Legal Bounds
*
Coverage Varies
*
Unlawful Discrimination
*
Health and Safety
*
Compliance Information
Engaging Labor through Contractors
*
Legal Considerations in Contracting
*
Before Getting Started
Personnel Records
Chapter 3.
Staffing the Farm Business
Who Gets to Work in an
Agricultural Business
Choosing to Hire a Capable Workforce
*
Approaches to Selection
*
Hiring Less Than the Best
*
Employee Selection as Prediction
*
Layoff and Recall Priorities
Steps in a Hiring Process
Clarifying the Job Content
*
Value of Job Descriptions
*
Writing Job Descriptions
*
Recruiting
*
H-2A Agricultural Work Visas
Assessing Applicants
*
Lawful and Unlawful Discrimination
*
The Preliminary Interview
*
Written Applications and Resumes
*
Tests
*
Interviews
-
Structuring Interviews
-
Interview Context and Conduct
*
Checking References
Making and Communicating the Decision
*
Offering the Job
*
Notifying Other Applicants
Orienting New Employees
Chapter 4.
Supervising Agricultural Work
Supervising Agricultural Work
Employees Who
Supervise
*
Supervisors’ Place and Role
*
Lonely in the Middle
*
Views of Good Supervision
Assigning Work, Delegating, and Getting Things Done
*
Why Not Delegate
*
To Delegate or Not
*
Delegation and Personnel Development
*
Delegation Technique
Supervisory Decision-Making Styles
*
Deciding to Manage
*
Levels of Employee Participation
*
The Right Approach
-
Attributes of the Manager
-
Attributes of Employees
-
Attributes of the Situation
Leadership and Power in Supervision
*
Leaders and Managers
*
Leaders Influence People
*
Supervisory Power to Influence
Managing Supervisory Work
*
Good Management for Better Supervision
Supporting Teamwork
*
Stages in Team Development
*
Suggestions for the Supervisor
Chapter 5. Managing Employee
Performance
Managing Employee Performance
Enabling and Building
High Performance
Enhancing Employee Ability
*
Training Needs
*
Training Methods
Motivation and Work
*
Needs-Based Views of Motivation
*
An Expectancy Framework
*
Rewards from Work
Pay and Performance
*
Time-Based Pay Structures
-
Job Factors and Comparisons for Internal and External Equity
-
Individual Factors and Means for Advancement
-
Influences of Wage Structures
*
Incentive Plans to Strengthen the Pay-Performance Linkage
-
Individual Piecework
-
Sharing Plans
-
Group Output Plans
*
Considering Change in the Pay
System
*
Legal Requirements and
Constraints
Benefits
*
Workers Compensation Insurance
*
Health Care Insurance
*
Farm Labor Housing
*
Aligning Benefits with Business Objectives
Assessing Employee Performance
*
Ingredients of Performance Appraisal
*
Utility of Performance Appraisal
*
Structuring Appraisal Systems
-
Who Appraises
-
When to Appraise
-
What to Measure
*
Better Instruments for More Useful Appraisals
-
The Legal and Regulatory Angle
-
Validity and Reliability
*
Types of Appraisal Instruments
Chapter 6.
Communication and Problem Solving
Communication and Problem
Solving
Formal Communication
and Written Documents
*
Communicating the Employment Contract
*
Policies and Employee Handbooks
Standards, Correction, and Discipline
*
Policies to Guide Disciplinary Action
-
Discipline Policy Elements
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A Sample Guide and its Limits
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Specific Policy Topics: Substance Abuse and Harassment
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Appeals and Tests for Justice
-
Discharge from Employment
*
Dealing One-on-One When Things Go Wrong
-
Types of Responses
-
Various Uses and Effects
*
Addressing Conflicts
-
Conflict Management Styles
Interpersonal Communications
*
Communication Skills
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Active Listening
-
Speaking
-
Body Language
*
Applying Skills to Situations
-
Giving and Receiving Criticism
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Moving from Resistance to Problem Solving
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Personal Advice
*
Considering Culture and Language Differences
-
Cultural Interpretations
-
Bridging a Language Barrier
*
Staff Meetings
*
The Exit Interview
References |
